Always Free Standard Shipping within the USA !

Most important first - Who is TieDrake?
Thank you very much for giving us the opportunity to introduce ourselves. We are a dynamic and young spirited team that works with passion in the field of men's apparel, serving you with pride every day from our offices in beautiful Palm Beach, Florida


We came a long way since we opened our first retail store in 1994, yet little has changed about the way we want to do business. Customer and Quality is what we focused on when the doors opened for the first time and over 20 years later we still do it this way. In the early 2000s we expanded our business to the Internet which let us reach customers all over the world. Since then we sold fashion to Gentlemen in over 50 countries. Our customers appreciate the high quality of our ties and men's apparel, the quickness in which they receive the orders and the customer service we provide.

If you want to learn more about us, interact with us or receive information and promotions from us, please like our new facebook page. We will be happy to connect with you one on one.

To contact us via email:

We want your purchase at to be a complete pleasure. Our website is built very easy to navigate and every item description contains the most important informations, but to answer all remaining questions, please read the following. If you can't find the answer to your question here you can contact us at any time at or Mo-Fr (9am-5pm EST) by phone at 1.844.TIE.DRAKE

Our mailing address:

999 Stinson Way Suite 303
West Palm Beach, FL 33411

Customer Service Phone (Toll Free): 1-844-TIE-DRAKE (1-844-843-3725)
Customer Service Phone (International): 561 247 4558
Customer Service Fax: 561 584 5137
Customer Service email:

' Shipping Information

We offer FREE DOMESTIC SHIPPING for all items in our store, optional we offer faster and securer shipping options such as priority mail, express mail, UPS Ground, 2nd Day Air and UPS Next Day Air
to calculate the s&h charges for these options, please use the shipping calculator during the checkout process

Shipping times:

Depending on your location and your choice of shipping service, transit times vary.
please see our shipping information page for details about the different shipping options

We usually ship all orders the next business day (Please note that Saturdays and Sundays are not business days), but please allow up to 2 days upon received payment to process your order
(Exception: Express Mail orders, UPS 2nd day Air, UPS Next Day Air will be shipped within 1 business day of received payment).

' Refund and Returns

If you are not totally satisfied with your product, simply ship it back to us.
We accept returns within 14 days of receipt of shipment for refunds and within 30 days of receipt for exchanges.
Merchandise must be unused and in resalable condition.
Shipping charges are not refundable and buyer is responsible for shipping the products back.
For details please visit our return information page

' Payment Information

We are aware that many people feel insecure to send payment information over the web, because of this we work only with the safest payment providers in the industry.
We will keep your details secure and delete and discard all payment information after 30 days, we also guarantee to never share any of your information with any third party, as regulated in our privacy policy .
We accept all major Credit Card/Debit Cards through our secure checkout, also we are a paypal verified vendor and we'll be happy to  accept paypal payments.
If you don't want to use our online checkout, call us during business hours (Mo -Fr 9am-5pm EST) and we will be happy to take your order over the phone: 1-844-TIE-DRAKE

' Coupons & Gift Certificates

If you have a Coupon or Promotional Code, you may enter the code during the checkout to receive the discount on your purchase.
Coupons and gift certificates are redeemable only at Coupons can only be used for the purchase of merchandise
and may not be used in conjunction with any other Coupon. Coupons and promotional offers can not be used for the purchase of gift certificates. Coupons are not redeemable for Cash and have no cash value.
Not valid on previous sales or purchase of gift cards. For more information about sales and coupons, see our Coupons & Sales section.

' FAQ's

How much is the shipping charge for my purchase?
Do you ship internationally?
How long does it take for my item to arrive?
Can I return my items if I don't like them?
How do I track my shipment?

How do I find the correct size for my item?
My purchased item is too large/small, can I exchange it to a different size ?
Can you gift wrap my order for me ?
Where can I find coupons for ?

Q> How much is the shipping charge for my purchase?

A> We offer free shipping for all items throughout our store for US shipments, ALWAYS ! The free shipping applies only to shipments within the US. The free shipping service is Domestic Ground Shipping by the carrier of our choice. If you need your order delivered faster you can choose from several upgrades.
For more information on our different shipping options please see shipping info.

Q> Do you ship internationally?

As of 12/18/2014 we no longer ship internationally, we are sorry.

Q> How long does it take for my item to arrive?

A> If you chose the free shipping service it typically takes anywhere between 4-8 business days for your item to arrive, depending on your location. Metro Areas such as New York City usually have a quicker service than small towns, but keep in mind that we do not guarantee a certain delivery date for items shipped with the free shipping option and transit times are only an estimate. If you need your item faster or at a certain date, we recommend to upgrade your shipping service (extra charges apply). For most urgent matters we offer USPS Express Mail for 1-2 business days delivery or UPS Next Day Air service for a guaranteed next day delivery.

Q> Can I return my items if I don't like them?

A> YES ! We offer a 14-day-money-back guarantee for any item. Your full amount will be refunded via the method you have originally used. S/H is not refundable unless product is deemed defective, specifically not as described, or an incorrect item was shipped to you. Please visit our return policy page for more detailed information.

Q> How do I track my shipment?

A> Shortly after your purchase, our system will send you an email with your order information and a second email will be sent once the item has been picked up form our facility by the postal service. This email includes your tracking information and all other details necessary to track and trace your item every step of the way.

Q> How do I find the correct size for my item ?

A> The disadvantage to buy an item online is that you cannot try it on. Therefore it is particularly important to make sure that you order the correct size from the get go. To find the correct size for a Tuxedo Vest is relatively easy, all you need to do is to measure your chest width.
Here's how you do that: With your arms down your side have your wife, girlfriend, daughter, son, boyfriend, mother, father, or any other person that is not you, use a tape measure and place it level
under your arms, completely around the widest part of your chest. Breathe normally and (IMPORTANT) do not hold your breath, do not try to squeeze yourself into a size smaller, you should be able to put 2 or 3 fingers in between tape measure and chest ! See what the tape measure says and there you go, it shows the chest width. This should be enough information to order your tuxedo vest since no sleeve length or neck width needs to be considered. Please note that this is true for most people, but if you are very tall (6'4 or taller) or your belly is much wider than your chest, we suggest to see a professional, such as a taylor or seamstress, to get measured.
Tuxedo Vest sizes, as well as Suit and Jacket sizes equal your chest size. If you measure in cm, divide by 2.54 to find the correct size.

` Chest Width 36 equals Size XS
` Chest Width 38..........Size S
` Chest Width 40..........Size M
` Chest Width 42..........Size L
` Chest Width 44..........Size XL
` Chest Width 46..........Size XXL
` Chest Width 48..........Size 3XL
` Chest Width 50..........Size 4XL
` Chest Width 52/54......Size 5XL
` Chest Width 56/58......Size 6XL

To find the correct size for a shirt you need to measure your neck width. Use a tape measure and measure completely around your neck, leave a little space (two fingers) between tape measure and neck, you don't want it to tight. Shirt sizes are shown in neck width, i.e. if you measure 16.4 you should order a size 16.5 .

If you need help with your size, please contact us at

Q> The item I purchased is too large/small, can I exchange it to a different size ?

A> we will gladly exchange the item to a different size (based on availability and if the item is returned within the terms of our return policy ) but all postage costs including return postage and additional postage for the replacement item are payable by the buyer. Please see our return policy for details.

Q> Can you gift wrap my order for me?

A> We will be happy to. Simply select 'Gift Wrap' during the checkout and (optional) leave a gift message, we will gift wrap your item and enclose a nice greeting card with your message.

Q> Where can I get coupons for ?

A> We usually do not circulate coupons, our prices are as low as it gets. Though a few times a year we will have special sales for our customers that are subscribed to our newsletter or are fans of our facebook page. Other than that we never give out discounts or coupons. If you come across a coupon code from a site other than it is a false coupon and we won't accept it.

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  Questions ? Want to talk ties ? Call Toll Free 1.844.TIE.DRAKE

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