Always Free Standard Shipping within the US

Most important first - Who is TieDrake?
Thank you very much for giving us the opportunity to introduce ourselves. We are a dynamic and young spirited team that works with passion in the field of mens apparel, serving you with pride every day from our warehouse in the Beautiful Palm Beach County, Florida.

 

We came a long way since we opened our first retail store in 1994, yet little has changed about the way we want to do business. Customer and Quality is what we focused on when the doors opened for the first time and over 15 years later we still do it this way. In the early 2000s we expanded our business to the Internet which let us reach customers all over the world. Since then we sold fashion to Gentlemen in over 50 countries. Our customers appreciate the high quality of our ties and mens apparel, the quickness in which they receive the orders and the customer service we provide.
 

If you want to learn more about us, interact with us or receive information and promotions from us, please like our new facebook page. We will be happy to connect with you one on one.
 

 
www.facebook.com/TieDrakeCom

To contact us via email:


info@tiedrake.net


We want your purchase at www.tiedrake.com to be a complete pleasure. Our website is built very easy to navigate and every item description contains the most important informations, but to answer all remaining questions, please read the following. If you can't find the answer to your question here you can contact us at any time at info@tiedrake.net or during our business hours by phone at 561 247 4558

Our mailing address:

TieDrake
990 Stinson Way Suite 207
West Palm Beach, FL 33411

Customer Service Phone: 561 247 4558
Customer Service Fax: 561 584 5137
Customer Service email: info@tiedrake.net


' Shipping Information


We offer FREE DOMESTIC SHIPPING for all items in our store, optional we offer faster and securer shipping options such as priority mail, express mail, UPS Ground, 2nd Day Air and UPS Next Day Air
to calculate the s&h charges for these options, please use the shipping calculator during the checkout process
.

Shipping times:

Depending on your location and your choice of shipping service, transit times vary.
Expected delivery times within the USA when when you choose...

... Free Shipping: 6-8 business days
... Priority Mail: 2-4 business days
... Express Mail : 1-3 business days

We usually ship all order the same or next business day (Please note that saturdays and sundays are not business days), but please allow up to 2 days upon received payment to process your order
(Exception: Express Mail orders, UPS 2nd day Air, UPS Next Day Air will be shipped within 1 business day of received payment).



' Refund and Returns


If you are not totally satisfied with your product, simply ship it back to us.
We accept returns within 14 days of receipt of shipment for refunds and within 30 days of receipt for exchanges.
Merchandise must be unused and in resalable condition.
Shipping charges are not refundable and buyer is responsible for shipping the products back.
Please contact us at info@tiedrake.net before returning an item.

' Payment Information

We are aware that many people feel insecure to send payment information over the web, because of this we work only with the safest payment providers in the industry.
We accept all major Credit Card/Debit Cards through our secure checkout, optional we accept Paypal payments if you have a paypal account.
If you don't want to use our online checkout, we will be happy to take your order over the phone: 561 247 4558

If you rather send your payment by check, you can do so by sending a check or money order* to:
TieDrake.com
c/o payments
990 Stinson Way Suite 207
West Palm Beach, FL 33411
* Before sending a check or Money Order, please contact us at payments@tiedrake.net or call 561 247 4558. Special requirements apply to check and money order payments.



' Coupons & Gift Certificates


If you have a Coupon or Promotional Code, you may enter the code during the checkout to receive the discount on your purchase.
Coupons and gift certificates are redeemable only at www.tiedrake.com. Coupons can only be used for the purchase of merchandise
and may not be used in conjunction with any other Coupon. Coupons and promotional offers can not be used for the purchase of gift certificates. Coupons are not redeemable for Cash and have no cash value.
Not valid on previous sales or purchase of gift cards.



' FAQ's


How much is the shipping charge for my purchase?
Do you ship internationally?
How long does it take for my item to arrive?
Can I return my items if I don't like them?
Do you sell your items wholesale?
How do I track my shipment?

How do I find the correct size for my item?
My purchased item is too large/small, can I exchange it to a different size ?
The country I live is not on the list of countries you ship to, can I still purchase from you?
Why was I charged import tax/custom duty for my international order?


Q> How much is the shipping charge for my purchase?

A> We offer free shipping for all items throughout our store for US shipments, ALWAYS ! The free shipping applies only to shipments within the US. The free shipping service is Domestic Ground Shipping by the carrier of our choice. If you need your order delivered faster you can choose USPS Priority Mail (2-4 business days - Flat rate $ 8.90)
For our Premium Service EXPRESS MAIL we charge a flat rate of $ 29.00 (domestic shipments). This service guarantees a delivery within 1-2 business days.
For more information on our different shipping options please see our shipping info.

Q> Do you ship internationally?

A> Yes, we ship international to most countries. To see if we can ship to your country, please see the shopping cart and use the drag down menu. If your country is not listed there we can't ship, sorry.


Q> How long does it take for my item to arrive?

A> If you chose the free shipping service it typically takes 6-8 business days for your item to arrive, depending on your location. Metro Areas such as New York City usually have a quicker service than small towns. If you need your item faster than that, we recommend USPS Priority Mail, which usually takes 2-4 business days. For urgent orders we offer USPS Express Mail for a 1-2 business day delivery.

Q> Can I return my items if I don't like them?

A> YES ! We offer a 14-day-money-back guarantee for any item. Your full amount will be refunded via the method you have originally used. S/H is not refundable unless product is deemed defective, specifically not as described, or an incorrect item was shipped to you. Please contact us at info@tiedrake.net before sending an item back to obtain a return authorization (please read our return policy). If you need to exchange an item for a different size, you can do so if the other size is available, please contact us before returning the item for instructions.

Q> Do you sell your items wholesale?

A> Yes, we do. To buy wholesale from us you have to be an established reseller (proof required), we do not sell wholesale to individuals. To learn more about our wholesale program, please see www.tiedrake-wholesale.com

Q> How do I track my shipment?

A> Shortly after your purchase, our system will send you an email with a link to our checkout center where you can view all details about your order including your orders tracking number and a link where you can view the status of your shipment at any time. Please note that it can take 2-3 days for the USPS to update your shipments tracking status.

Q> How do I find the correct size for my item ?


A> The best way to determine the correct size for a Tuxedo Vest is to measure your Chest. With your arms down at your side, use a tape measure and place it level
under your arms, completely around your body and breathe normally, do not hold your breath ! Be sure to measure the widest part of your chest.
Tuxedo Vest sizes, as well as Suit and Jacket sizes equal your chest size. If you measure in cm, divide by 2.54 to find the correct size.

` Chest Width 38 equals Size S
` Chest Width 40..........Size M
` Chest Width 42..........Size L
` Chest Width 44..........Size XL
` Chest Width 46..........Size XXL
` Chest Width 48..........Size 3XL

To find the correct size for a shirt you need to measure your neck width. Use a tape measure and measure completely around your neck, leave a little space (two fingers) between tape measure and neck, you don't want it to tight. Shirt sizes are shown in neck width, i.e. if you measure 16.4 you should order a size 16.5 .

If you need help with your size, please contact us at info@tiedrake.net

Q> The item I purchased is too large/small, can I exchange it to a different size ?

A> we will gladly exchange the item to a different size (based on availability and if the item is returned within the terms of our return policy ) but all postage costs including return postage and additional postage for the replacement vest are payable by the buyer. Please contact us before returning an item.

Q> My country is not on the list of countries you ship to, can I still purchase from you?

A> No, we are sorry. If your country is not listed, we are unable to ship there, sorry.

Q> Why was I charged import tax/custom duty for my international order?

A>
Your country may charge custom duties and/or import taxes for your order. The laws are different in each country and it is not possible for us to give you advise on this topic. We declare every order with the correct sale price and mark it in the correct field as merchandise, WE DO NOT MARK SHIPMENTS AS GIFT. So before you buy, please verify with your customs, because the BUYER is responsible for ALL applicable import duties and custom fees. We do not take responsibility.

____________________________________________________________


Extra Long Silk Neckties
Find a wide variety of 65" inches
long neckties with matching
pocket square and cufflinks.

 


Formal Tuxedo Vests
Tuxedo Vest Sets in dozens of
colors & patterns.
Available with matching neckties,
ascot ties, bow ties and more

 


Paul Malone Knit Ties
Find our new Collection of
Paul Malone Knit Ties.
Beautiful Colors and Patterns,
 Wear it Casual or for Business,
Knit Ties make a great impression.

 
 our world of neckwear
 


Solids




Bow Ties




Stripes




Ascot Ties




Extra Long Ties

 


Paisleys




$15 Ties



Skinny Ties




Patterns




Knit Ties

 

  Questions ? Want to talk ties ? Call 561 247 4558

Browse Neckties by Color

Black Ties
Blue Ties 
Red Ties
Yellow Ties
Orange Ties 
Gold Ties
Champagne Ties
Pink Ties
Navy Ties
Green Ties
Brown Ties
White Ties
Burgundy Ties
Silver Ties
Gray Ties
Purple Ties
Ivory Ties

 
 
Browse Neckties by Style

Striped Ties
Paisley Ties
Solid Ties
Patterned Ties
Ties with Dots
Skinny Ties
Ascot Ties
Bow Ties
Extra Long Ties

Plaid Ties

Knit Ties






 
 
Formal Wear

Tuxedo Vests
Bow Ties
Ascot Ties
Wedding Ties
Cufflinks
Pocket Squares










 
 
TieDrake.com

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