We want to make sure that your shopping experience at tiedrake.com is
fun and hassle free. If there are any issues with your received product,
please contact us prior to return your order so we can rectify the
situation as quickly as possible.
You have 14 days from the day your order was delivered to return any
product to us for either a refund or exchange.
To return an item, please contact us via email at
info@tiedrake.net, so we can
provide you with a return authorization.
Failure to include this return authorization may delay or prevent us
from properly processing your Return or Exchange request.
Refunds that include shipping related charges are granted only on
transactions where the product is inspected by tiedrake.com and is
deemed defective or delivered in error. Return shipping refunds are
limited to the standard Ground shipping rate of the USPS (USPS First
Class Mail or parcel post).
Returned items must meet these requirements:
· Product must be returned within 14 days of date of delivery - no
exceptions
· Product must be unworn, in its original packaging with all tags
attached
· Return authorization must be returned in corrugated box
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